Remote meetings can be harder to follow than on-site meetings. And the reason is simple — diversity in the workforce.
Even though diverse team members bring various creative ideas, they also bring multiple languages to the same table. Making it difficult for everyone to follow through.
And sitting in the meeting, deciphering them is not a piece of cake.
That’s where AI-powered meeting assistants come into play. Their efficiency in transcribing the meeting details in real-time is remarkable.
And among the countless AI meeting assistants, Otter and Fireflies have taken the internet by storm. Becoming part of the top 3 meeting note takers.
But the real question is— “Which one is better for remote teams?”
Well, that’s exactly what I am going to delve into today. In this Otter.ai vs Fireflies.ai blog, I am going to compare them by focusing on—
Transcription accuracy,
Integration and automation capabilities,
Security compliance, and more.
So, come dive right in!
Otter.Ai vs Fireflies.Ai: Key Features Comparison
Even though Otter and Fireflies are both AI-driven meeting assistants, they are not the same. For instance, Otter’s features are better suited for academics, while Fireflies has a more enterprise-focused approach.
So, students, beginners, and freelancers choose Otter AI over Fireflies’ rich AI-driven features. Apart from their approach, they share a lot of dissimilarities, which include—
1. User Interface And Design
Firstly, Otter offers aclean and intuitive user interface that makes it easy to navigate. Moreover, it provides a clean slate for real-time collaboration tools. So, users can tweak its efficiency with ease.
On the other hand, Fireflies has a feature-rich user interface. That is, it offers high customization options and diverse features. Making meeting transcriptions organized and clutter-free.
In comparison, Otter and Fireflies both offer user-friendly interfaces. But one comes with diverse features, while the other is simple with an easy-to-use design.
2. Transcription Accuracy
As meeting assistants, both the AI models transcribe the meeting details with real-time accuracy. But in comparison, Fireflies’ accuracy rates are around 90 to 95% to Otter’s rates, which are around 80 to 85%.
Moreover, the models both focus on different dialects and accents for certain languages while transcribing.
But even though the accuracy rate is much higher in the Fireflies AI model, it comes with post-meeting transcriptions.
Whereas Otter’s model provides real-time transcriptions next to the meeting dashboard. So, it is preferred to take notes during ongoing meetings.
According to the report on TLDV—
Fireflies supports transcription in over 100 languages, making it a powerful tool for international teams and multilingual environments. Whether you’re conducting meetings in English, Japanese, Portuguese, or Korean, Fireflies ensures accurate transcriptions across a wide range of languages. Otter, in contrast, only supports three languages (English, French, and Spanish), significantly limiting its appeal to non-English-speaking users.
3. Integration And Automation Capabilities
As an enterprise approach tool, Fireflies comes with vast integration capabilities compared to Otter’s limited capabilities.
So, users can seamlessly integrate productivity tools, time management apps, and project tracking software with Fireflies AI.
On the other hand, Otter has limited integration capabilities, so it is difficult to integrate third-party apps and tools. But it readily integrates with Microsoft or Google ecosystems.
According to the report on Meet Jamie on the two tools—
Fireflies.ai’s users believe that the platform has good accuracy and that the AI chatbot Fred is saving them hours of manual work. Despite that, some users note that integrating Fireflies into Zoom and Microsoft Teams is not very easy. Otter.ai’s users like the tool’s ease of use and depth of integration with video conferencing platforms. Some users claim that there are issues with recording reliability and transcription accuracy in noisy environments.
4. Security And Compliance
Finally, Fireflies AI offers more security and compliance models than Otter’s AI. That is, it provides role-based access, advanced security controls, and EU data residency options for its business plans.
On the other hand, Otter AI has SOC 2, GDPR, and CCPA compliance. So, it offers vast data protection. In addition to this, the SAML-based SSO model provides further data security and user access controls.
Otter.Ai vs Fireflies.Ai: Pricing Models
Both Otter and Fireflies are semi-paid platforms. So, here is a breakdown of their pricing models—
Otter AI
| Plan | Pricing |
|---|---|
| Pro plan | $8.33 per month |
| Business Plan | $20 per month |
| Enterprise Plan | Custom pricing |
Fireflies AI
| Plan | Pricing |
|---|---|
| Pro plan | $10 per month |
| Business Plan | $19 per month |
| Enterprise Plan | Custom pricing |
Tips To Choose The Right One For Remote Meetings
Having the tools is not enough. Knowing how to choose between them is the key. So, here are a few tips to choose between Otter and Fireflies AI models for meeting assistants in remote teams.
If you have a small team and mainly work with English-speaking members, Otter can be the perfect buddy.
But if you are working with a diverse team that speaks in multiple languages, choosing Fireflies is safer.
Moreover, if you are working with a big team and need organizational meeting support, then Fireflies AI is a good choice.
So, based on what kind of team you have and your budget, you can choose between the tools — Otter and Fireflies. But if you haven’t tried any of them, it’s high time to experience them.
So, go ahead and choose one from the two to transcribe your meeting details in a jiffy.
FAQs
Here are some common questions around Otter and Fireflies AI models for remote meetings.
Given that Otter’s AI model is budget-friendly and efficient, it is a better fit for small teams. Moreover, its real-time transcriptions, straightforward system, and simple design make it perfect for beginners or growing remote teams. This way, they can use an efficient tool without burning their funds.
Unfortunately, yes. Both Otter and Fireflies have hidden costs in their plans. Moreover, their billing practices of charging on a per-user basis make the firms pay for features and additional elements that most members do not use. In addition to this, the AI credits of Fireflies can further add on to the monthly billing, showing additional charges.
Unlike Fireflies’ extensive multi-language support, Otter supports only English, French, and Spanish. So, users cannot get multilingual transcriptions from Otter. But with Fireflies, they can get over 100 language-supported real-time transcriptions. So, it is a preferred platform for most global teams working with diverse client bases.
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